Customer Service

• Account login and order history

Orders and accounts prior to Feb 10th 2012 are held on our old website database. You will need to create another login for our new website. If you have any queries regarding old orders, please contact us at sales@onegreenbottle.com

• Shipping & Delivery

  FREE SHIPPING to UK customers on all orders over £25 (offer does not apply to wholesale orders) orders below this value will be charged £2.99 shipping
  Items received by 12noon are shipped same day by Royal Mail 48hr tracked. Shipping takes 48hrs to the uk
  WORLDWIDE shipping by Royal Mail AIR or AIRSURE, delivery times vary by country. Costs are calculated by weight of goods. Shipping costs are calculated at checkout before you enter payment detail. WHOLESALE shipping costs calculated by weight and delivery location

• Privacy & Security

  We do NOT share our customer database with any 3rd party

• Returns & Replacements

  If you have changed your mind on the product you have ordered, please return it to :
  
  ONE GREEN BOTTLE
  South Studio, 3 Wilbury Grove, Hove, Sussex, BN3 7JQ. Please include your name and post code details and we will credit the goods on return

• CONTACT US sales@onegreenbottle.com or +44 (0) 1273 945212