• Where are the Bottles Made?

    Our bottles are all made in our 2 factories in mainland China and are shipped into our UK warehouse by seafreight. We searched all over the World for the highest quality bottle manufacturers and we ensure our manufacturer's maintain high standards of quality in production working to BS EN ISO9000 quality standards and with regular material conformance tests through external accredited bodies. Our manufacturers must also comply with BS EN ISO14000, the environmental standards and we ensure they maintain high levels of social and ethical responsibility. We carry out further inspection and sampling on products in our UK warehouse and record quality performance of all of our products..

  • What are the bottles made from?

    Our stainless steel bottles are made from 304 grade stainless steel. This is surgical grade stainless steel. It is resistant to corrosion and is chemically very inert. It doesn't impart any nasty odours or tastes into your drinks like other materials can. Most importantly is is 100% BPA free and toxin free. Your drinks will be safe. Many consultant oncologists and specialists in fertility treatment recommend stainless steel bottles because they are toxin free.

  • Do the bottles have any lining?

    No they are pure 304 grade stainless steel. Aluminium bottles are lined with plastic because aluminium is toxic but stainless steel bottles have no linings. This also means they do not degrade.

  • Is stainless steel safe?

    Stainless steel has been trusted by the food and beverage manufacturing industries for many years because it is safe. Stainless steel 304 grade is very inert it does not leach any chemicals.

  • Why are your lids plastic if plastic is so bad?

    The plastic caps we use are BPA free, Non Leaching, Toxin free polypropylene. It is a tough plastic, easy to clean. We are looking at using natural materials like bamboo and cork in the future and are currently developing this technology with our manufacturer.

  • How do I clean bottles?

    To ensure your bottles have a long life here are a few tips:
    Coloured, painted bottles, should be Hand Washed. For daily cleaning, wash bottles in warm soapy water, rinse thoroughly and leave to drain.
    For more thorough cleaning use a bottle brush and give it a good scrub inside particularly after smoothies and juices.
    If your bottle begins to smell we recommend either soaking in a sterilising solution like Milton Fluid or using baking powder to neutralise any nasty niffs.
    Only sports caps are suitable for the dishwasher.
    The paints and inks we use on our bottles are lead free and toxin free and we endeavour to ensure they are environmentally responsible. These inks are not as impenetratable as solvent heavy inks and, as with anything which is painted, it is possible to scratch or chip the paintwork. To ensure your painted bottle keeps looking tip top please handwash it and if you are concerned about it getting scratched or damaged invest in a protective jacket.

  • Can I dishwash bottles and caps?

    Any cap which is hollow should not be washed in a dishwasher in case it fills with water, any other cap can be placed in the dishwasher. Bottles can safely be washed in a dishwasher but we do recommend handwashing painted or coloured bottles just in case it affects the painted finish.

  • What size are the bottles?

    See our product dimensions page.

  • Do bottles fit into standard bike cages?

    Yes, check the dimensions, but the 500ml, 800ml and 800ml Character bottles fit perfectly into standard bike cages.

  • Can I get some bottles printed with my design?

    Yes, see our bespoke bottle guide.

  • Can I put hot liquids in the bottles?

    Yes, but the bottle will get very hot so either use a jacket or invest in a vacuum flask.

  • Can I put acidic drinks in the bottles?

    Yes. Stainless steel 304 grade is resistant to acids. Ensure you wash the bottle thoroughly after sweet drinks.

  • Can I freeze the bottles?

    We wouldn't recommend it but we are aware of many customers who do put the bottles in the freezer. Ensure the bottle is upright and without a cap as the liquid will expand when frozen.

  • How long will the bottle last?

    Bottles will last indefinitely as long as they don't suffer excessive wear and tear. Caps should be replaced more frequently for hygiene reasons.

  • Is your production process eco friendly?

    Our manufacturer maintains ISO14001 standards.
    Our paints and inks are as eco friendly as we can source. We endeavour to use inks which have no toxins and are not damaging to the environment.

  • How long does delivery take?

    Order to UK are shipped by Royal Mail 48hr tracked service.

  • Which is the best cap for a child between 3 and 11 to use for a school bag?

    We would recommend the supergreen cap as it locks securely shut when not in use and is easy to open and use for young children. The supergreen cap may be used with or without a straw.

  • Which sports cap would you recommend for Adults?

    We recommend the Big Flipper cap for adults and sports people as you get a great glug of water and it is easy to open.  NOTE: it can become accidentally opened if it knocks against something in a sports bag or handbag. In this case opt for a supergreen cap or a screw in cap like our fabulous new bamboo cap

    •  

Web Design Brighton Moocow Media