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Orders received before 12 noon GMT Mon-Fri will be shipped same day. Orders received after this time will be shipped next working day. Shipping and packaging costs we endeavour to keep to a minimum and if we are able to make savings we will update our prices accordingly. It is our policy not to make profit on shipping costs like some e-traders. Shipping costs are calculated by weight + minimal packaging and are in accordance with royal mail postage tables All shipments are royal mail 1st class recorded and so should be with you the following day, with the exception of orders to Europe which take 1-3 days. Over 93% of orders placed within Mainland UK are received next day, however some orders take a little longer and the Royal Mail quote 1-5 days for First Class We take care on our choice of packaging materials. All Packaging is biodegradable Please advise if you have have any feedback on our shipping or packaging. The following guide shows the shipping charge by weight in grams of the package. Typical packed bottle weights: 350ml = 200g 500ml = 240g 800ml = 280g 1000ml = 350g   Returns information: If you are in any way dissatisfied with our products please contact us at admin@onegreenbottle.com for returns instructions or you can post to our registered office One Green Bottle Ltd 34 Langdale Gardens Hove East Sussex UK BN3 4HG All mail is sent recorded delivery. If the Royal Mail are unable to deliver the goods and there is no alternative instructions, they will return them to their nearest sorting office for collection within 10days. If the order is not collected it will be returned to OneGreenBottle HQ and we will issue a refund less shipping. |
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