You can use your onegreenbottle sports caps with or without their internal silicone straw. To use with the internal straw; drink from the bottle in the upright position – don’t tip it. If you use without the internal straw you tip to sip. If you choose not to use the internal straw supplied please keep it handy for use as a reusable straw. If you do use with the internal straw make sure you clean it regularly with a tiny brush or pipecleaner.

If you are having problems with not getting enough water through your sports cap please try the following things:

1. If the internal straw is attached make sure you are not tipping the bottle
2. If the internal straw is attached make sure it isn’t too long – trim to an angle so it doesn’t touch the base of the bottle
3. Try using without the internal straw – make sure you tip to sip
4. Still having issues – email us or give us a call we are always happy to help

Your onegreenbottle should be leakproof when fully closed. To test this – fill it up, closed the spout down and lay it on a piece of tissue. It’s worth checking this periodically.

If you are experiencing leaks please check to make sure your air valves are intact – under the folded down spout and make sure the cap is fully closed.

We sell replacement seals and air valves in case yours go astray. If you are carrying your sports bottle in the bottom of a bag make sure it cannot accidentally open or position it upright in the bag OR invest in a screw cap

Handwash painted bottles. Dishwashing can degrade the powder coating or pattern. Handwashing with warm soapy water and a bottle brush is the best way to clean your bottle. Be sure to rinse with fresh, clean water and DRAIN UPSIDE DOWN. Stale water stored in bottles can cause nasty niffs!

To get rid of any nasty niffs, tiny rust spots or tea stains we recommend the following:

1. Make a paste with baking powder and water – thick enough to work as a paste
2. Use a bottle brush and the paste and scrub all around the inside of the bottle.
3. If you have a persistent nasty niff – Put a mixture of white vinegar and water 50:50 into your bottle and let it soak overnight
4. Drain most of the water/vinegar mixture and add some baking powder, give another scrub, rinse well

Clean your spout and internal straw regularly. Invest in a teeny tiny brush or pipecleaners and clean through with warm soapy water. Rinse well and drain dry upright. Never remove the hard spout part and take care not to lose the air valve that sits underneath the folded down spout. We sell spare air valves and seals. Caps are happy in the top rack of the dishwasher but for best results use a brush